IT Support Engineer

THE FIRM

XTX Markets is a leading algorithmic trading company partnering with counterparties, exchanges, and e-trading venues globally to provide liquidity in the Equity, FX, Fixed Income and Commodity markets. We provide consistent liquidity, helping market participants throughout the world obtain the best prices in the various assets classes we cover, regardless of changing market conditions.

At XTX Markets, technology is our business. We are a diverse organisation which attracts outstanding talent from across all industry backgrounds. We are focused on teamwork and our people collaborate on all aspects of the business, working openly and with respect for each other, our clients and the market. Our culture is non-hierarchical and one where everyone is valued. We strive for excellence in everything we do.

THE ROLE

We have an entry-level position available in our End User Computing team, who look after all the technology used directly by humans in our organisation, such as the Windows and Linux desktops and Windows server infrastructure (including active directory, application deployment, clustered enterprise database systems, monitoring and automated build systems), audio-visual deployments, LAN, internet, and WiFi network environments and a wide range of enterprise applications (including e-mail, third-party productivity tools, and finance-specific applications).

We exhibit special expertise in automation (predominantly in PowerShell, but also in Python and other languages). For anyone interested in maximising their knowledge of technology extremely quickly, this is likely to be one of the best jobs in the industry.

RESPONSIBILITIES

  • Support the staff’s use of technology
  • Preparing for new starters/role changes
  • Supporting audio-visual, printing, and facilities
  • Integrating and debugging problems with users’ enterprise applications
  • Debugging problems with users' existing enterprise applications
  • Integrating new enterprise applications / working with 3rd party vendors during installation of new systems

ESSENTIAL ATTRIBUTES

  • Demonstrated interest in, and capability with technology (ideally including some programming experience)
  • Some scripting and coding experience with PowerShell and Python
  • Customer support skills (empathy, clear communication, patience, active listening)
  • Demonstrated capability to prioritise and multi-task efficiently
  • Productive, hard worker
  • Academic qualifications to degree level or equivalent, likely in a STEM subject or computer science

BENEFITS

  • Flexible working options with up to 2 days at home.
  • Onsite gym, sauna, and fitness classes at no charge
  • Extensive medical benefits including an on-site doctor and therapist at no charge
  • Breakfast and lunch provided
  • Various supports for caregivers, including emergency dependent care
  • Beautiful Kings Cross office: https://vimeo.com/257888726

Contact: careers@xtxmarkets.com